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WELCOME TO ZIGORA

Connected insurance is here

Geysers form a large part of the insurance claims and administration

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40% - 70%

Residential property insurance claims are related to geysers

ABOUT US

ABOUT US

Zigora is fiercely passionate about providing service to our clients, by utilizing the best technology and experience to deliver simple, effective solutions in a smart way.

 

We are an Internet of Things (IoT) and data analytics business, focusing on solutions in the insurance industry. We are currently focused on geyser claims in the South African market.

 

Zigora has developed a proprietary, intelligent geyser sensor & system to reduce costs and hassle. We identify the health of a geyser and incorporated a service to proactively provide maintenance for the geyser and utilize smart leak detection to mitigate potential damage.

THE BENEFITS

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Substantial decrease in geyser failures

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Reduced claims & resultant damage

 costs

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Improved claims ratios

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Lower geyser excesses

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Reduced inconvenience to owners & tenants

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Happier customers

THE TEAM

Zigora was founded by Geordie Blane and Auke Algera, having years of IoT experience and strong backgrounds in ICT & engineering respectively, with successful African operational and business development records. The business is underpinned by a brilliant management team and involved investors.

SOLUTION

☛ HARDWARE

Our proprietary sensor is unique in that it enables monitoring of the health of a geyser and reports the status of a geyser to our platform. The sensor is designed to minimize the total installed and ongoing operational costs and uses of its own network and power source.

☛ SOFTWARE

Our platform makes use of world-class scalable software and hardware that is developed internationally. We do not do any large software development in house. The focus is on data analytics, scalability and supporting operational service.

SERVICES

OUR SERVICES

SERVICES

We understand that customers are mainly interested in reduced costs and hassle. We deliver this independently of the customers interaction and manage the process for them.

The services includes, sensor hardware, installation, communications, monitoring, analysis, anodes & replacements and smart leak detection with alerting.

The sensor does not affect the workings of the geyser. 

To implement the service takes a few minutes and does not require tools, COC's or impact compliance.

BROKER PROCESS

  • Provide 3 years claims data for analysis

  • Inform us of the confirmed deals & complete the customer detail form

  • Appointments and Installation are arranged

  • Maintenance is arranged and performed, when required

  • Leaks are monitored and claims process initiated

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Continuous feedback to Insurer, Broker & MA

INSTALLATION PROCESS

  • Zigora or agent confirm the site details & arrange the installation appointments with the Broker &/or nominated persons.

  • Onsite inspection may take place

  • Install sensor on each geyser by service agent: 10 minutes per residence is required.

  • Data is collected and analysed f

  • IF maintenance is required, this is arranged via Zigora for a further site visit to replace the anode

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OUR PARTNERS

Our partners include insurers, insurance brokers, managing agents and service providers.

PARTNERS

CONTACT US

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